Touch of Class Reviews

Touch of Class has an overall rating of 4.0 based on 23 reviews. Customer feedback on Touch of Class is mixed: Touch of Class reviewers highlight positive aspects like unique home decor options, quality craftsmanship, excellent customer service, which strongly appeal to homeowners seeking distinctive furnishings and decor. However, Touch of Class is often criticized for its higher price point, shipping delays, limited product availability.

4.0/5.0

23 reviews

5 Stars

8

4 Stars

8

3 Stars

5

2 Stars

0

1 Star

1

All Touch of Class Reviews (23)
greg1996
May 30, 2026
"Ordered from touchofclass.com and expected a..."
Ordered from touchofclass.com and expected a wait, but it showed up fast. Tracking came right away, package was in good shape, and it got here before the weekend like I needed. i’d order again just for the quick shipping
JohnSeevers_37
May 30, 2026
"Return was fine, just slow"
I returned something and it was straightforward, just slower than I thought it’d be. Support got back to me, but not quickly. Refund showed up eventually. It was okay, just not the smoothest.
JoanWest_61
May 23, 2026
"Good prices and solid discounts"
I ordered from touchofclass.com because, their price was better than a few other sites I looked at. Plus they had a discount code, so it ended up being even cheaper. I don’t see why anyone would complain about that. Checkout was simple, and I didn’t feel like I was getting ripped off or overpaying. I’m happy with the deal I got and would definitely use them again.
hello_carolyn647
April 25, 2026
"Customer service was helpful"
I had a quick question about my order and they got back to me fairly fast. The wait wasn’t totally perfect, but the rep was really nice and got it sorted out for me, so no real complants
thomas1974
April 15, 2026
"Pretty much as described"
It looked close enough to the description, but the color was a little off in person. I feel like colors are always kind of different when you order online, so I wasn’t too surprised
michael.Ingram
March 29, 2026
"My order arrived exactly on the delivery..."
My order arrived exactly on the delivery day they gave me, which I really appreciated. I didn’t have to keep checking the tracking every hour or wonder if it was going to get pushed back.
The outside of the box had a couple small scuffs, but the packing inside was solid. The items were snug in place with plenty of padding, and everything came out looking perfect—no scratches, dents, bent corners, or loose pieces.
I was relieved because I’ve had a few rough deliveries from other places before. This one was handled well from start to finish, and I’m happy with how clean and protected everything was when it arrived.
hello_shannon468
March 28, 2026
"I placed my order earlier this..."
I placed my order earlier this week, and when it arrived a few days later, everything was exactly right. No mix-ups, no missing items, and nothing to complain about. Straightforward experience overall.
beverlygriego8072
March 25, 2026
"I was happy with the..."
I was happy with the range of stuff available. There’s a good variety to choose from, so it was easy to find something I liked.
hello_marguerite331
March 25, 2026
"Pretty good quality overall"
Overall, I’m happy with it. The quality feels nice, and everything matched what I saw in the order email/receipt. The only thing I noticed was that the stitching was a little off in a couple spots, but it’s not a huge deal...
John-smith
March 23, 2026
"Pretty good packaging"
The box arrived safely. It had a small dent, but nothing major. Overall, the packaging was good.
alexanderyoung1469
February 24, 2026
"Good value for the price"
I thought the prices would be higher for the kind of home stuff they have, but my order ended up feeling like a good deal. The curtains looked nicer than I expected and didn’t have that cheap feel at all.
Shipping took a little longer than I hoped, but nothing too bad. For the price, I’m happy with what I got and I’d definitely recommend checking them out if you need home decor without spending a ton...
Thomas_trilli78
February 15, 2026
"I’ll be honest, I don’t usually put..."
I’ll be honest, I don’t usually put much faith in all the slick company wording about selection and availability, but in this case they really did have everything I was looking for in stock. Straightforward experience.
DarcieCoursey
February 14, 2026
"They kind of nailed the style"
I blame them for making the designs this nice. Everything feels classy without trying too hard, and now I keep wanting more
sara1975
February 01, 2026
"Customer service got back to me fast"
I had a quick question about my order and expected to be waiting around, but they replied fast. The person was friendly, explained everything clearly, and made the whole thing way less stressful. Weirdly, I remember I was eating a cinnamon bagel when the email came through, so maybe that’s why it stuck in my head. Overall, really happy with the service
wanda-Chavez
January 15, 2026
"Checkout worked, but I felt kind of brushed off"
I ordered from Touch of Class, and the checkout process was okay overall. The site didn’t crash, and I was able to enter my shipping and payment info without a major issue, so at least it got the job done.

That said, a couple parts felt slower than they should have, and I had to go back and double-check my cart because the total wasn’t very clear at first. It made me feel like the experience wasn’t really designed with the customer in mind, like I was just supposed to figure it out and move along.
In the end, my order went through, but I wouldn’t call it a smooth checkout. It wasn’t awful, just kind of average, and I definitely felt a little dismissed by how unclear some of it was.
howard-Mcdonald
December 30, 2025
"Pretty easy site to browse"
I thought touchofclass.com was easy to look around on. The menus were simple enough, and I was able to find bedding and curtains without feeling like I had to click through a bunch of random pages.

The pages loaded smoothly for me, and the pictures were clear enough to compare a few things. Checkout was straightforward too, with no weird extra steps. I’d use the site again.
arthurmiller9596
December 25, 2025
"Not the smoothest order experience"
I was excited when my order finally arrived, and at first I figured everything would be fine. I opened it up, looked it over, and then noticed it had actually shown up damaged. I sent over the photos they asked for and waited, but the replies I got were mostly the same basic messages without any clear direction. It ended up turning into a lot of back and forth, and I still wasn’t getting a straight answer about a replacement or refund. I get that things happen in shipping, but I don’t think I should have had to keep chasing for help when it arrived broken. Overall, just a disappointing experience.
Amanda.scott
December 24, 2025
"Color was spot on, fit was close"
Color looked right. Pretty much what I expected. Size was close too. Not perfect, but mostly fine
FredCollins
December 21, 2025
"Refund showed up sooner than I thought"
I had to send one item back and I was kind of expecting it to take a while, you know, like refunds usually do. But it actually showed up in about a week, which was nice. The whole return process wasn’t exactly perfect or anything, but honestly... the timing was fine for me.
MOORE
December 21, 2025
"Nice material, honestly solid"
The material feels really nice, and the craftsmanship seems good overall. It feels well made, so yeah, I’m totally calm and not weirdly pleased about it or anything...

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